Reputation Management Services
Your Reputation is Priceless. Keep It That Way.
The reputation you’ve spent years building can be ruined in a day, but we can help you get it back, and keep it, with one of our three comprehensive reputation management plans. Businesses that don’t monitor customer feedback may miss negative reviews, leaving your online reputation vulnerable, as well as miss the opportunity that responding to both positive and negative reviews provides. Having a solution that helps you monitor and respond to every review is essential since today’s consumers diligently research a company prior to doing business with them. We offer a simple all-in-one solution that gives you total control and protection over your online reputation. Negative and positive reviews are constantly being written, and keeping a close eye on hundreds of review sites is nearly an impossible task. Our team of experienced professionals will monitor these sites to protect your business from the impact of negative reviews. Choose from one of our three reputation management plans to fit your budget and your needs.
additional locations $69/m
$69 set-up fee
A small business looking to keep track of their current and future online reviews. This program includes instant notifications along with access to the Reputation Management dashboard where you can reply directly to reviews.
- Reports sent on a daily basis of social mentions or reviews
- Interactive Dashboard Access
- Daily notification of search engines, business directory listings and social sites are monitored for social mentions and brand buzz across the internet
- Monitor of company mentions and reviews
additional locations $189/m
$189 set-up fee
A business looking to monitor their reviews, as well as solicit new reviews from their customers. This program includes access to the Reputation Management dashboard where you can reply directly to reviews as well as solicit new reviews. The business will also be added to our Directory Listing Service powered by Yext, ensuring the accuracy of your business listings on 50+ of the most trafficked directory sites.
- Customized formal process created to help you repair, promote and protect your online presence
- Monthly coaching meeting and staff training.
- Secure top 50 local business directory citations, maps and GPS units and fix Name Address Phone (NAP) listing discrepancies and maintain them
- Create one page review request to push to customers through SMS or email
additional locations $269/m
$199 set-up fee
A business looking to monitor their reviews, solicit new reviews, as well as take control of their current online reputation through additional Yext powered tools. This program includes quarterly Google My Business and directory listing updates and refreshes, the ability to quarantine new reviews for up to 7 days before going live, edit Google’s Q&A and FAQ section for your business, and makes replying to reviews easier with the Intelligent Review Response feature.
- Take full advantage of the Yext dashboard with unique review request workflow, listing updates, and detailed reporting
- Quarterly Updates to Google My Business & Directory Listings
- Quarantine Reviews for 7 Days Before Review Goes Live
- Respond to Google Q&A/FAQ
- Intelligent Review Response