From: $69 /month
+ $69 setup fee

Reputation Management

From: $69 /month
+ $69 setup fee

Pool Marketing Site’s Reputation Management Services is your All-in-One Reputation and Communication Solution. Never lose a customer over poor online reviews or slow response times. Our Internet Reputation Protector makes it easy to manage your reviews, customer interactions, directory listings, and more with simple yet powerful solutions. The Internet Reputation Protector improves two key aspects of your online presence – reputation management and customer interactions.

Reputation Management Solutions

As a business owner, we know you’re busy and you might not always notice when you get an online review. Whenever you receive a negative review, it can hurt your online reputation. The best way to build up and protect your reputation is by collecting more positive reviews to outweigh the negative ones.

Collecting new reviews isn’t always easy. That’s why our online reputation management system helps you collect and promote customer reviews with a simple, automated program designed to boost your online reputation.

  • Get Real-Time Alerts: Receive instant notifications of new reviews.
  • Collect More Reviews: Automatically send out new review requests to customers by email or text.
  • Showcase Your Best Reviews: Automatically promote new reviews on your website.
  • Help Your Customers Find You: We ensure that your business information in local search results is correct and that it stays correct.
  • Resolve Problems Proactively: Assign support tickets for reviews and social media comments.
  • Fix Problems Before They Arise: Stay connected with customers throughout the entire customer journey and resolve issues before they develop with engaging surveys.
  • Stay Ahead of the Competition: Analyze customer sentiment trends using information from your competitor’s reviews as well as your own with data insights.
Customer Communication Solutions

Today’s customers expect fast and helpful responses to their messages. Our customer communication solutions help you consolidate and streamline your customer interactions to make it easy to stay connected. We’ll help make sure you never miss a sale simply because you forget to check your messages.

  • All Your Customer Messages in 1 Inbox: Easily reply to all your customers’ messages on one simple platform.
    • Web Chat
    • Text Messaging
    • Facebook Messenger
  • Stay Connected with Customers: Make it easy for costumes to reach you 24/7 with Website Chat.
    • Chat live with your website visitors or use our Chatbot feature to automatically reply to questions.
    • Use this customizable widget to capture leads and communicate more effectively.
  • Reach Customers Directly: Send Mass Text to customers through their preferred communication channel.
    • Send promotions, events and latest announcements to up to 200 customers at once.
    • Send up to 1,000 texts per month for each business location.
The Ultimate Solution to Improving Your Online Customer Relations

By combining our reputation management and customer interaction solutions, we’re able to offer everything you need to enhance your online customer relationships in one affordable package. Don’t worry about spending extra time and resources finding reviews and communicating with your customers – we’ll help streamline the whole process so you can make more sales and satisfy your customers easily and automatically.

Plans & Pricing

Standard

Reputation Management

$189

Per Month, Per Location
$189 one-time setup

GET STARTED

What You Get:

  • Secure Directory Listings
  • Monitor and Collect Reviews

Professional

Reputation Management + Interactions

$299

Per Month, Per Location
$299 one-time setup

GET STARTED

What You Get:

  • Secure Directory Listings
  • Monitor and Collect Reviews
  • Customer Communication Management:
    • Webchat
    • Text Messages
    • Facebook Messenger

Premium

Reputation Management + Interactions + More!

$399

Per Month, Per Location
$399 one-time setup

GET STARTED

What You Get:

  • Secure Directory Listings
  • Monitor and Collect Reviews
  • Customer Communication Management:
    • Webchat
    • Text Messages
    • Facebook Messenger
  • Reviews Support Ticketing
  • Customer Surveys
  • Data Insights
Product Info
  • Make Data Updates. Monitoring all the feedback that’s being generated online is a major challenge for local businesses, and they need help to keep up.
  • Create & Keep Loyal Customers. Businesses that don’t monitor customer feedback may miss negative feedback from their customers, and they’ll miss the marketing opportunities that responding to positive reviews presents.
  • Banish Bad Business. Incorrect business listings can cause a frustrating customer experience and hurt your search rankings.
  • Kiss Manual Updates Goodbye. You’ll get to publish updates across 50+ global maps, apps, search engines, voice assistants, directories and social networks, putting you in definitive control of your brand everywhere customers search.
  • Review Monitoring Alerts. Get notified of any new reviews posted about your business on any of the many social and review platforms across the internet.

Our Reputation Management services are perfect for industry professionals looking to monitor and manage every aspect of a local business’ online reputation including:

  • Reviews
  • Listings
  • Mentions
  • Physical business address / location (cannot be online business)
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